• All edited projects, including but not limited to: photography, audio/video production and graphic design will include at least one "STUDIO DRAFT". Client is to review the studio draft and submit all changes by a single email within 3-5 days. Intelligent Art will make the requested changes according to the client email and render a "CLIENT DRAFT". The first client draft is final; at which point only technical issues such as, "glitches", "drop frames", etc.. will be corrected. Once that email is received any further creative edits or renditions may incur a hourly editing charge; billed separately.
• If a studio draft needs to be reviewed by multiple managers or dept heads within your company, please see to it that all of the necessary critical notes and changes are collected before submitting your editing changes. As mentioned previously, only one email will be accepted. Any further changes will incur an additional charge.
Intelligent Art Media strictly enforce policies regarding late and non-payments. Balances are due no later than 10 days after invoice date unless otherwise specified in writing. No services will be rendered, no products will be shipped and no consultations will be made without all deposits and/or balances being received; regardless of personal or corporate deadlines.
Payments will be considered late 10 days after invoice date, at which time, client will be notified by email that their payment is late. Payments arriving late for any reason may halt or slow production times. Productions may not continue until payments due are made. Client will have 20 days after they have received a late-payment notifier to complete their payment without penalty.
Any project carrying an unpaid balance exceeding the "late-payment" terms will be closed and archived. The relevant project will incur a $30 surcharge if it is to be taken out of the archive and reopened.
Phone conference between IA Producers and clients will take place between 9am and 4:45pm. Subject matter for phone conference will be restricted to general introductions, client consultations, alerts, status updates, and urgent production requests. All other maters will be discussed via email.
**NOTE: All phone conversations are free of charge while all face to face meetings will be subject to a consultation fee.
Exploratory meetings if done face to face, will be held in a seated atmosphere; the aim of which will be to establish the goals, audience and the general art direction for a project. Exploratory meetings can also be done ever the phone and by email; if done in in person, may be subject to a consultation fee.
Development meetings are always done face to face and are only held once a project has already passed the exploratory phase. Development meetings are not always necessary, however in the event they are; subject matter may include hair, makeup, styling, font selection, technical requirements, logistics, scripting, third party services, location scouting, scheduling, casting, colors, themes, catering, wardrobe, etc…or any of the other aspects of project which will effect the outcome.
For projects already in progress, meetings may be necessary to redirect a project, either partially or completely. In these cases, the meetings are done face to face in a seated atmosphere. The content of the meetings will include changes for all of the necessary service, new billing schedules, outstanding balance adjustments, and logistics for making the transition.
When booking online, please be sure that your information is valid as of the submission date. If the details of your event change, you can re-submit a new order. However, only the most recent order will be followed. Also, please know that re-submitting new information must be done in a timely manner. As a policy, new details will not be accepted within 7 days of any event. No production services will be commenced with out a signed production order.
RESERVING YOUR DATE
Filling out a booking form is your official request for media production. However, the request does not automatically reserve production services. Please know that your project will only go into production after a deposit has been made. All submissions are provisional and subject to review. Replies are typically made within 24-48 hours either by email or phone.